Standard operating procedures

Standard Operating Procedures for Opes Trust:

1. Opening New Trust Accounts:
- Verify client information and documentation
- Assess client needs and objectives
- Determine suitable trust structure and services
- Obtain necessary approvals and signatures
- Document all account details and agreements

2. Processing Distributions:
- Review trust documentation and guidelines
- Verify distribution request and supporting documentation
- Calculate distribution amounts and tax implications
- Obtain necessary approvals and signatures
- Process distribution and update trust records

3. Managing Investments:
- Review investment policy statement and guidelines
- Monitor investment performance and compliance
- Conduct regular reviews and updates to investment strategy
- Execute investment transactions as per guidelines
- Document all investment decisions and actions taken

4. Trust Administration Tasks:
- Maintain accurate and up-to-date trust records
- Monitor trust activities and transactions
- Ensure compliance with legal and regulatory requirements
- Communicate with beneficiaries and stakeholders as needed
- Handle any trust-related issues or inquiries promptly

5. Retirement & Investment Planning:
- Assess client's financial goals and risk tolerance
- Develop a customized retirement and investment plan
- Implement investment strategies and monitor performance
- Provide regular updates and reviews to client
- Adjust plan as needed based on changing circumstances

6. Estate Duty Planning & Wills
& Trusts:
- Review client's estate and assets
- Assess potential estate duty liabilities
- Develop estate duty planning strategies
- Draft wills and trusts according to client's wishes
- Ensure proper execution and registration of wills and trusts

7. Tax Advice and Planning:
- Review client's financial situation and tax obligations
- Identify tax-saving opportunities and strategies
- Provide advice on tax implications of various financial decisions
- Assist in tax planning to minimize tax liabilities
- Stay updated on tax laws and regulations to provide accurate advice

8. Directorship and Company Secretary Services:
- Provide directorship services for client companies
- Assist in fulfilling legal and regulatory obligations as a company secretary
- Draft and review shareholders agreements and other corporate documents
- Ensure compliance with company laws and regulations
- Maintain corporate records and filings up to date

9. Succession Planning:
- Assess client's business and personal succession goals
- Develop a comprehensive succession plan
- Identify key stakeholders and successors
- Implement strategies to ensure smooth transition of ownership and management
- Review and update succession plan regularly to reflect changing circumstances

10. Cyber Security Insurance:
- Assess client's cyber security risks and vulnerabilities
- Recommend appropriate cyber security measures and protocols
- Evaluate cyber security insurance options
- Assist in selecting and purchasing cyber security insurance policies
- Review policy coverage and exclusions
- Provide guidance on filing cyber security insurance claims
- Monitor and assess cyber security threats and trends
- Conduct regular reviews and updates to cyber security insurance coverage

11. Business Insurance: Buy & Sell Agreements, Keyman Insurance:
- Review client's business structure and ownership arrangements
- Assess risks related to business continuity and key personnel
- Develop buy-sell agreements to address ownership transitions
- Recommend keyman insurance policies to protect against loss of key personnel
- Assist in selecting and purchasing appropriate business insurance coverage

These SOPs are designed to ensure that Opes Trust provides high-quality and consistent services to its clients in the areas of life and risk insurance, short-term insurance, fiduciary services, and business insurance. By following these standardized procedures, Opes Trust can effectively manage trust accounts, provide sound financial advice, and help clients protect their assets and businesses.